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Candidates will need to complete four mandatory units and three optional units in order to achieve the full qualification

Unit	Title	Download Unit
Mandatory Units
Unit A2	Manage your own resources and professional development	Unit A2
Unit B6	Provide leadership in your area of responsibility	Unit B6
Unit D6	Allocate and monitor the progress and quality of work in your area of responsibility	Unit D6
Unit E6	Ensure health and safety requirements are met in your area of responsibility	Unit E6
*Optional Units*
Unit B11	Promote equality of opportunity and diversity in your area of responsibility	Unit B11
Unit C2	Encourage innovation in your area of responsibility	Unit C2
Unit C5	Plan change	Unit C5
Unit C6	Implement change	Unit C6
Unit D1	Develop productive working relationships with colleagues	Unit D1
Unit D3	Recruit, select and keep colleagues	Unit D3
Unit D7	Provide learning opportunities for colleagues	Unit D7
Unit E1	Manage a budget	Unit E1
Unit F1	Manage a project	Unit F1
Unit F6	Monitor and solve customer service problems	Unit F6
Unit F8	Work with others to improve customer service	Unit F8

NVQ Level 4 in Management Candidates will need to complete five mandatory units and three optional units (from a choice of 16) in order to achieve the full qualification
Unit		Title	Download Unit
*Mandatory Units*
Unit B1	Develop and implement operational plans for your area of responsibility
Unit C2	Encourage innovation in your area of responsibility
Unit D2	Develop productive working relationships with colleagues and stakeholders
Unit E6	Ensure health and safety requirements are met in your area of responsibility
Unit F3	Manage business processes
*Optional Units*
Unit A2	Manage your own resources and professional development
Unit A3	Develop your personal networks
Unit B6	Provide leadership in your area of responsibility
Unit B8	Ensure compliance with legal, regulatory, ethical and social requirements
Unit B11	Promote equality of opportunity and diversity in your area of responsibility
Unit C4	Lead change
Unit C5	Plan change
Unit C6	Implement change
Unit D3	Recruit, select and keep colleagues
Unit D6	Allocate and monitor the progress and quality of work in your area of responsibility
Unit D7	Provide learning opportunities for colleagues
Unit E2	Manage finance for your area of responsibility
Unit F1	Manage a project