Level 2 NVQ in Support Services in Health Care

To achieve this award you must complete 8 units  

Core units-  You must select all four units

Unit

Title

SS01

Foster peoples equality, diversity and rights

SS02

Contribute to the effectiveness of work teams

SS03

Promote, monitor and maintain health safety & security of the work place

SS04

Give customers a positive impression of yourself and your organisation

  Optional units- select Four units

Unit

Title

SS05

Support and control visitors to services and facilities

SS06

Transport supplies of physical resources within the work area

SS07

Receive, transmit, store and retrieve information

SS08

Support the use of information technology

SS09

Minimise and deal with aggressive and abusive behaviour

SS10

Organise the receipt and storage of goods

SS11

Control and monitor access to premises and property

SS12

Drive passenger carrying vehicles safely

SS13

Move and transport patients within the work area

SS14

Collect, transport and dispose of healthcare waste

SS15

Distribute and dispatch mail

SS16

Maintain house keeping supplies

SS17

Prepare beds and handle linen and bed covering

SS18

Monitor and maintain the cleanliness of environments

SS19

Clean floors manually * can only choose 2 of these units

SS20

Clean furniture, fittings and vertical surfaces manually * can only choose 2 of these units

SS21

Clean washrooms and toilets manually * can only choose 2 of these units

SS22

Classify items and make up loads

SS23

Clean items by washing processes

SS24

Press and finish simple garments

SS25

Repair, alter and maintain items

SS26

Prepare food and drink for clients

SS27

Maintain hygiene in food storage, preparing and cooking

SS28

Prepare, cook and assemble food for service

SS29

Provide a table or tray service

SS30

Clean and service a range of areas

SS31

Administer patient appointments

SS32

Record, store and supply information using paper based filing systems

SS33

Enter, retrieve and print data in a database

SS34

Provide authorised access to records

SS35

Protect records

SS36

Maintain the arrangements of records

SS37

Administer the current records system