Our Mission

The Service Redesign Team is the catalyst for change within LTHT.

We provide the organisation with dedicated service redesign expertise, structured training and light touch support.

This enables our staff to provide the highest quality healthcare, whilst delivering the very best patient experience to those who need it at an affordable cost.

What We Do

We provide support to all areas of the business in achieving the Trust's core objectives of:

• Achieving Excellent Clinical Outcomes

• Becoming the hospital of choice.

• Improving the way we manage our business.

We support the business by:

• Leading and facilitating on service redesign programmes/projects.

• Providing coaching and advice on best practice and proven service redesign techniques

• Providing training on best practice service redesign tools

and techniques.

If you would like us to help you to redesign your service, contact us today and we will be pleased to advise you and help you take the next steps.